TunAffaires FAQ

TunAffaires.tn is a Tunisian digital ecosystem that offers free and premium solutions to support businesses, entrepreneurs, talents and students in their development: communication, mentoring, export, smart business cards, and much more.

A passionate Tunisian team from the worlds of digital, marketing, communication and entrepreneurial support. We understand the field and the realities of local businesses.

Our mission is to "digitize Tunisian success" by providing concrete tools, a strong network and human and strategic support.

We offer:

• TunAnnu: Free directory of Tunisian businesses
• TuniPro: Digital business cards with QR code
• TuniMentors: Mentoring and training
• TuniCasting: Talent management and casting
• TunAffaires CRM: Prospecting and export management via WhatsApp
• Business creation support
• Digital communication & events

Yes! Every Tunisian business can create its profile for free on TunAnnu. No hidden fees.

With TuniPro, you can create a personalized digital business card in a few clicks, with QR code, social links, portfolio and contact details. Ideal for networking.

For agencies, brands, models, actors, influencers and all talents looking to get noticed or manage their castings professionally.

Absolutely! Our CRM is designed to be intuitive. We also provide training and support to help you master the tool quickly.

You can view our complete transparent pricing policy on the Pricing & Services page. All our prices are shown in DT excluding tax with total transparency.

Yes! We offer three packages: Standard (590 DT/month), Premium (950 DT/month) and Enterprise (1450 DT/month). Check our pricing page for the complete details of each offer.

A professional e-commerce website starts at 5,700 DT. This price includes the complete online store, product management, online payments and SEO. See all our web pricing.

Yes, for projects over 2,000 DT, we offer installment payments over 2 to 3 months with no additional fees.

No, all our quotes are transparent and detailed. Each item is clearly explained and validated with you before the project begins.

Our process:

• Audit and analysis of your needs
• Detailed proposal and quote
• Validation and planning
• Execution with regular progress points
• Delivery and training
• Follow-up and support

Yes! Our Start Pack at 1,500 DT includes help with creation (business model, legal formalities, visual identity, digital presence). See our business creation packs.

On average:

• Brochure website: 2-3 weeks
• E-commerce website: 4-6 weeks
• Institutional website: 6-8 weeks

Yes! All our clients have access to a secure client area to track their project progress in real time, view documents and communicate with our team.

TuniMentors is our platform connecting experienced mentors with entrepreneurs/students. You can book personalized mentoring sessions or follow comprehensive training programs.

Yes, we offer over 50 customizable professional templates. You can also create your design from scratch with our intuitive editor.

Absolutely! Our CRM is specially designed for export and supports international communications via WhatsApp Business.

Yes, we develop custom sector-specific solutions. Contact us to discuss your specific needs.

Several ways:

• Contact form on our website
• Email: contact@tunaffaires.tn
• Phone: +216 24 60 44 75
• WhatsApp: via our CRM
• In-person appointment

We commit to responding within 24 business hours maximum. For emergencies, please use the phone.

Yes, all our projects include a post-delivery support period (usually 3 months). After that, we offer monthly maintenance and support packages.

Yes, we are flexible. Modifications are subject to quote amendment and may impact deadlines. We always validate changes with you.

Yes, we offer hosting solutions adapted to each type of project, with servers located in Tunisia or internationally according to your needs.

Absolutely! All our websites are designed "mobile-first" and adapt perfectly to all screens (computer, tablet, mobile).

Yes, SEO is integrated from the design stage: optimized technical structure, SEO-optimized content, performance, and security. We also offer advanced SEO services as an option.

Yes, we work with the best CMS (WordPress, PrestaShop, WooCommerce) but can also develop custom solutions according to your needs.

Yes, we always train our clients to manage their sites. We also offer advanced training sessions if necessary.